Front Desk Volunteer Description

Should you be interested in volunteering for this position here are some of the duties and qualifications that go along with that.

Duties:

• Set up the front desk area
• Be ready for people when the doors are open.
• Greet people and help them find the resources they are looking for. 
• Schedule appointments with counsellors.
• Take written messages of phone calls and or walk in's on the duplicate message pad. Ensure person at The Men's Centre receives their message by handing it to them or putting it in their mail slot.
• Communicate effectively with our Administrator to ensure smooth flow of the front office. 
• Assist with the Boots to Suits Program by assisting clients find suitable workwear and boots. 
  
  

Qualifications:

• Good communication skills both written and verbal.
• Excellent telephone skills.
• Keen listener.
• Excellent time management to assist in the smooth operation of The Men's Centre.
• Caring and helpful personality.
• Ability to guide people along through the process of looking for resources.
• Ready to take initiative when noticing a task not listed needs to be done or someone needs a little extra assistance.
• A criminal record check will be required. 

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